At Bluestar Logistics (comprising Bluestar Global Logistics) we respect the privacy of our clients, agents and associates and protect your personal information. We comply with the National Privacy Principals (NPPs) as implemented under the Privacy Amendment (Private Sector) Act 2000 ('Privacy Act'), which came into effect on 21 December 2001. The Privacy Act established a national scheme for the handling of personal information by private sector organisations. The NPPs are the minimum privacy standards.
Our Commitment to Protecting Your Privacy
Meaning of 'Personal Information'
Personal information means any information or opinion about you from which your identity is apparent or can reasonably be established.
Collection of your Personal Information
At Bluestar Logistics we only collect personal information from you, which is necessary for conducting our business, providing our services to you and meeting our legal obligations. We collect personal information about you only by lawful and fair means and not in an unreasonably intrusive way.
We take reasonable steps to ensure that you know why we are collecting your personal information, what we use it for, to whom we disclose it and how you can access is to ensure its accuracy.
Where reasonable and practicable to do so, we collect personal information about
you directly from you. Generally, Bluestar Logistics may collect personal information
about you when you meet with us in person, contact us by telephone, facsimile or
The type of personal information which we collect depends on the nature of your dealings
with Bluestar Logistics. The personal information we collect from you usually includes
your name, title, address (home, business, e-
Occasionally, while acting on your behalf we may collect personal information about you from a third party such as organisations with whom you may have dealings, an information service provider or from a publicly maintained record.
Use and Disclosure of your Personal Information
At Bluestar Logistics we endeavour to use and disclose personal information about you only for the primary purpose for which we have collected it. The primary purpose of collection may relate to the provision of our professional services, considering your application for employment with us; obtaining services from you; or marketing our professional services to you.
Sometimes it may be necessary to use or disclose your personal information for a secondary purpose, which is related to the primary purpose of collection, such as generating bills and reminder notices or providing our newsletter to you.
We do not disclose or sell personal information we collect and hold to third parties in order to allow them to directly market their products and services to you.
Bluestar Logistics is bound by professional obligations of confidentiality and legal professional privilege. We will continue to treat and safeguard information we receive, including personal information, according to our professional conduct obligations.
Maintaining the Quality of your Personal Information
We take reasonable steps to make sure that the personal information which we collect,
use or disclose is accurate, complete and up-
If you believe that the personal information we hold about you is inaccurate, incomplete
and not up-
Securing your Personal Information
All entities of Bluestar Logistics take reasonable steps to protect the personal information which they hold from misuse and loss, and from unauthorized access, modification or disclosure.
To protect your personal information, we have implemented physical, computer and network, communications and personnel security measures. Locks and security systems secure our premises and data storage facilities. Authorised users who have been issued passwords and specific user identifiers can only gain access to our computer system.
We take reasonable steps to destroy or permanently de-
Upon a request by you, we will take reasonable steps to notify you, in general, what type of personal information we hold about you, for what purposes, and how we collect, hold, use and disclose that information.
Accessing your Personal Information
Subject to the exceptions outlined in the Privacy Act, you may gain access to the personal information that Bluestar Logistics holds about you by contacting our Privacy Officer.
We will deal with your request within a reasonable time. We may charge you a reasonable fee for retrieving the personal information we hold about you and providing you with a copy of it.
In the event that we deny you access to your personal information, we will provide reasons for our decision to do so.
Wherever it is lawful and practicable, you have the option of dealing with us anonymously. However, note that if you do not provide complete information, which we may require, the services that we offer to you will be more limited in nature.
Transfer of your Personal Information Overseas
If you are a client of Bluestar Logistics or are an employee of a client of ours, we may disclose your personal information to our overseas associates to obtain foreign legal or other professional advice. Your personal information will be transferred overseas only with your express or implied consent.
Our Contact Details
If you would like to find out more about our management of personal information or our approach to privacy, please contact our Privacy Officer:
Telephone: (03) 9308 0880